How a company learns to depend on its owner
Every successful “I can do it faster myself” can save today’s result while postponing a capability the company needs to develop.
The cycle that reproduces dependence
01
A difficult situation arises
02
The owner rescues the result
03
The company does not develop the missing capability
04
The next situation comes back to the owner
What needs to change in this cycle
First identify the specific result that keeps returning to the owner. Then define the function behind it: its output, quality, authority, resources and accountable person.
Test it with a real order or exception. If the company still needs you to perform production work or constantly arbitrate, the new capability has not yet been proven.
